We all make mistakes. In fact, “to err is human”. So, it isn’t really that big of a deal if you make mistakes, as long as you learn from them. However, some mistakes can cost you money. For example, doing a wrong recharge. But don’t worry, today, several companies let you reverse or cancel certain recharge amounts. Read on to know if you can cancel or reverse your BSNL recharge.
Who Can Cancel Or Reverse BSNL Recharge Plans?
What happens if you recharge a single BSNL number twice for the same plan? What if you recharged on the wrong number? Is there a way to reverse it? There is! However, there’s a catch.
If you have done your BSNL recharge online we’ve got some bad news for you. Unfortunately, if your BSNL online recharge has been done through any online portals, the reversal isn’t the responsibility of BSNL. It can be approved or rejected at the discretion of the merchant. You can directly contact them within the app you used to recharge or send mail.
But if you’ve done your BSNL recharge via a POS aka retailer, there’s an easier way to get it reversed. Read on to know how to do it.
How To Cancel/Reverse A BSNL Recharge?
BSNL allows the reversal of the wrong recharge or if a BSNL recharge is done twice to your mobile number in the home zone done through CTopUp transaction within 6 hours of time with a simple SMS procedure. Just follow the simple steps enlisted below:
- Follow the revised guidelines for reversal of BSNL wrong recharge done through CTopUp i.e. Channel TopUp available with PoS aka Retailer.
- Now, note down the BSNL CTopUp recharge transaction id along with your mobile number to place a reversal request.
- Send an SMS “REV <Mobile Number> <Amount> <Transaction ID>” to 58081 for initiating reversal.
This process can also be followed by the retailer themselves to reverse any wrong recharges done. Within minutes, your reversal amount will be credited to the BSNL retailer’s CTopUp mobile number.
Which BSNL Recharge Plans Can Be Cancelled?
Although BSNL offers the recharge reversal feature, not all BSNL recharge plans can be reversed. Only BSNL top up or talk value amount recharged in multiples of 10 are allowed to be reversed that too within the specified time for a reversal. Due to certain technical limitations, BSNL doesn’t allow Validity, Migration, Special Tariff Vouchers and validity granted through recharge transactions to be reversed.
How To Avoid BSNL Wrong Recharge?
You usually tend to make a wrong recharge for a different amount when entering manually. A great way to avoid this is using online portals such as the Airtel Payments Bank to do your BSNL recharge online. Here, you can simply select the name of your telecom provider, choose your circle and browse through a list of plans offered by BSNL and choose one from them.
This ensures that you don’t enter the wrong amount. Moreover, once you start using the app frequently for your BSNL recharges, the app will start showing your number on its own. Hence, avoiding the mistake of recharging on the wrong number. You can also use Airtel Payments Bank to make a BSNL bill payment online in a few simple steps.